Refund policy

Return & Refund Policy

At Cuddle Wick Baby Co., we want you to be happy with your order. If there is an issue with your purchase, please contact us at supportcuddlewickbabyco@gmail.com as soon as possible so we can help.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, please contact us within 30 days of delivery.

Please include your order number and clear photos or videos showing the issue. This information may be required to process your request.

After reviewing your request, we will determine the appropriate resolution, which may include a replacement, resend, or refund when applicable.

Returns

Please contact Cuddle Wick Baby Co. before sending any item back. Do not send a product to any address without receiving return instructions from us first.

Returns and refunds are subject to eligibility requirements. Items that are used, damaged after delivery, or otherwise ineligible may not qualify for a refund.

Refunds

If your refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

For questions about an order, return, or refund, please contact:

supportcuddlewickbabyco@gmail.com

Please include your order number and a description of the issue so we can assist you.